Welcome to New Navy Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium Active Collection and casualwear. By accessing our site and making purchases, you agree to these terms in full.

Key Points: Our Terms cover your rights and responsibilities when shopping with us, including order processing, payments, returns, and intellectual property. Please read carefully before making a purchase.

1. Website Use and Access

1.1 Eligibility

By using New Navy Shop (newnavyshop.com), you confirm that you are at least 18 years old or have parental consent. We serve customers worldwide, excluding certain remote areas and parts of Asia.

1.2 Account Responsibility

If you create an account, you’re responsible for maintaining confidentiality and all activities under your account. Notify us immediately of any unauthorized use.

2. Products and Services

2.1 Product Descriptions

We take pride in our premium Active Collection, including:

  • High-quality activewear and casual shirts
  • Durable Crusher Tees and stylish bottoms
  • Swimwear with hygiene liners

While we strive for accuracy, product colors may vary slightly due to screen settings.

2.2 Availability

All items are subject to availability. We may limit quantities and cancel orders if products become unavailable.

3. Orders and Payments

3.1 Order Process

Orders constitute an offer to purchase. We confirm receipt and begin processing within 1-2 business days.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You authorize us to charge the total amount to your selected payment method.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices and correct errors.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

4.2 Delivery Responsibilities

Once shipped, risk passes to you. We’re not liable for delays beyond our control (e.g., customs, weather).

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery if items are:

  • Unworn, unwashed with tags attached
  • Swimwear must have intact hygiene liners

Non-returnable items include personalized products and final sale items.

5.2 Return Process

  1. Email [email protected] within 15 days
  2. Await approval (within 2 business days)
  3. Ship to: New Navy Shop Returns, 2297 Snyder Avenue, Charlotte, NC 28202

Refunds process within 5-7 business days after inspection.

6. Intellectual Property

All content (logos, designs, text) is our property. Unauthorized use is prohibited.

7. Limitations of Liability

New Navy Shop isn’t liable for:

  • Indirect, incidental damages
  • Product misuse
  • Third-party actions

Our total liability is limited to your order amount.

8. General Provisions

8.1 Changes to Terms

We may update these Terms. Continued use constitutes acceptance.

8.2 Governing Law

These Terms are governed by North Carolina law.

8.3 Contact

Questions? Email [email protected]. We’re committed to your satisfaction with our premium Active Collection.

Thank you for choosing New Navy Shop – where premium activewear meets effortless style.